Showing posts with label shipping. Show all posts
Showing posts with label shipping. Show all posts

Friday, July 11, 2008

Please Be Courteous and Don't Jump To Conclusions

Yes, the title is harsh but true in all types of business. I have seen many Etsy shop owners who cancel an online sale because they didn't receive the product in a few days. The buyer was in another country! Anyone who has been doing any amount of online business knows it takes a couple weeks (or more) to receive something from an international address. The seller jumps to conclusions and thinks the buyer is a loser and posts about it in forums!

Another example is what happened to me and this is why I'm a little upset. I was recently down and out with surgery hassles and really didn't want to broadcast it. I was dropped from an Etsy team for non-participation and because they didn't see me around the forums. So fine, I took all the team stuff down and feel like maybe someone should have e-mailed me first to ask if something was wrong. No, I am not going to explain to them or beg to be back on the team because I don't want to be on it anymore.

Why do they jump to conclusions and assume I don't WANT to participate? What if I had a tragic death in the family? Do they really expect you to be on the forums while you are at a wake, funeral, in mourning, etc?

This is the reason I am asking everyone to please be courteous in all of your business transactions because it's not nice to jump to conclusions.